Infinitum Concrete LLC operates the website infinitumconcrete.lat and provides concrete contracting services from our location at 1036 W 540 N, St George, UT 84770-4346. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you fill out contact forms, request estimates, call our phone number, or email us directly. This information includes:
- Full name and preferred name
- Email address and phone number
- Physical address and property location
- Project descriptions and specifications you submit
- Communication preferences and correspondence history
- Billing information and payment details when engaging services
1.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, server logs, and similar technologies:
- IP address and geographic region
- Browser type, version, and language settings
- Operating system and device type
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine keywords
- Date and time of access
1.3 Information from Third Parties
We may receive information about you from business partners, analytics providers, advertising networks, and publicly available sources to improve our service delivery and verify contact information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving our concrete contracting services
- Responding to inquiries, estimate requests, and service questions
- Sending project updates, scheduling confirmations, and service-related communications
- Processing payments, generating invoices, and maintaining financial records
- Analyzing website usage to improve user experience and content relevance
- Complying with legal obligations, tax requirements, and industry regulations
- Protecting our rights, property, and safety, and that of our clients and the public
- Sending promotional communications only with your explicit consent
3. Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area, we process personal data under the following legal bases:
| Legal Basis | Application |
|---|---|
| Contract Performance | Processing necessary to fulfill service contracts or take steps at your request prior to entering a contract |
| Legitimate Interest | Processing necessary for our legitimate business interests, provided your rights do not override these interests |
| Consent | Where you have given clear consent for specific processing activities |
| Legal Obligation | Processing necessary to comply with applicable laws and regulations |
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in payment processing, scheduling, email delivery, and website hosting, bound by confidentiality agreements
- Legal Requirements: When required by law, court order, government request, or to protect legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals
- With Your Consent: When you explicitly authorize disclosure to a third party
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyze traffic. Types of cookies we use:
- Essential Cookies: Required for website functionality, security, and accessibility
- Analytics Cookies: Help us understand visitor behavior and improve site performance
- Preference Cookies: Remember your settings and regional preferences
You can control cookie settings through your browser. Disabling cookies may affect website functionality. We do not respond to Do Not Track browser signals at this time.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy:
- Contact form submissions and correspondence: up to 3 years from last interaction
- Contract and billing records: 7 years to comply with tax and business record requirements
- Website analytics data: 26 months in anonymized or aggregated form
- Marketing consent records: until consent is withdrawn
When data is no longer needed, it is securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect personal information:
- Encryption of data in transit using TLS/SSL protocols
- Access controls limiting data access to authorized personnel
- Regular security assessments and vulnerability testing
- Secure storage with industry-standard protections
- Employee training on data protection and privacy practices
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data when no longer necessary
- Right to Restriction: Request limitation of processing in certain circumstances
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at service@infinitumconcrete.lat. We will respond within 30 days. You have the right to lodge a complaint with a supervisory authority.
9. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act grants you specific rights:
- Right to Know: Request disclosure of categories and specific pieces of personal information collected, sources, purposes, and third parties with whom information is shared
- Right to Delete: Request deletion of personal information we have collected, subject to legal exceptions
- Right to Opt-Out: Opt out of the sale of personal information. Infinitum Concrete LLC does not sell personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To submit a CCPA request, email service@infinitumconcrete.lat or call +14056876540. We will verify your identity before processing requests. You may designate an authorized agent to submit requests on your behalf.
CCPA Notice: In the past 12 months, we have collected categories of personal information as described in Section 1 of this policy. We have not sold personal information. We have disclosed personal information to service providers as described in Section 4.
10. Children Privacy
Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. International Data Transfers
Infinitum Concrete LLC is based in the United States. If you access our website from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the effective date at the top of this page and post the revised policy on our website. We encourage you to review this policy periodically.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Infinitum Concrete LLC
- Address: 1036 W 540 N, St George, UT 84770-4346, United States
- Email: service@infinitumconcrete.lat
- Phone: +1 (405) 687-6540
15. Utah Privacy Rights
Utah residents are protected under the Utah Consumer Privacy Act (UCPA), effective December 31, 2023. Under the UCPA, Utah consumers have the right to confirm whether we are processing their personal data, access that data, obtain a portable copy, and request deletion. We will respond to verified consumer requests within 45 days. Utah residents may opt out of the sale of personal data and targeted advertising. Infinitum Concrete LLC does not sell personal data as defined under the UCPA.
16. Virginia, Colorado, Connecticut, and Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain copies of their personal data. These rights are subject to verification and legal exceptions. If you are a resident of one of these states and wish to exercise your rights, contact us at service@infinitumconcrete.lat.
17. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify affected individuals without unreasonable delay and in accordance with applicable state and federal breach notification laws. Notification will include the nature of the breach, categories of information affected, steps we are taking to address it, and recommended actions for affected individuals.
18. Do Not Track Signals
Some browsers transmit Do Not Track signals. Because there is no industry standard for how to respond to these signals, our website does not currently alter its practices when it receives Do Not Track signals. We will update this policy if a standard is established.
19. Automated Decision-Making
Infinitum Concrete LLC does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals. If our practices change in the future, we will update this policy and provide appropriate opt-out mechanisms.
20. Consent Withdrawal
Where we rely on your consent to process personal data, you may withdraw consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, email service@infinitumconcrete.lat with your request.
21. Social Media Interactions
If you interact with us through social media platforms, your interactions are also governed by the privacy policies of those platforms. We may collect publicly available information from your social media profiles to understand our audience and improve our marketing. We do not collect sensitive personal information from social media without your explicit consent.
22. Business Transfers
In the event that Infinitum Concrete LLC is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy. The acquiring entity will be bound by the terms of this policy regarding your previously collected data.
23. Employee Data
This policy applies to client and website visitor data. Employee and job applicant data is handled under separate internal policies that comply with applicable employment laws. Employees with questions about their personal data should contact management directly.
24. Record Keeping
We maintain records of data processing activities as required by applicable law. These records include the categories of data processed, purposes of processing, categories of recipients, and retention periods. Records are reviewed annually and updated as needed to reflect current practices.
25. Accessibility
Infinitum Concrete LLC is committed to making our privacy practices accessible. If you require this policy in an alternative format or need assistance understanding any section, please contact us at service@infinitumconcrete.lat or call +14056876540. We will make reasonable accommodations to communicate this information in an accessible manner.
26. Data Minimization
We practice data minimization by collecting only the personal information necessary for the specific purpose for which it is processed. We do not collect excessive or irrelevant data. When a purpose no longer requires the data, we securely delete or anonymize it in accordance with our retention schedule described in Section 6.
27. Third-Party Service Providers
We engage the following categories of service providers who may process personal data on our behalf:
- Website hosting providers who maintain the servers where our website operates
- Email service providers who deliver transactional and service-related communications
- Payment processors who handle billing transactions securely
- Analytics providers who help us understand website traffic patterns
- Scheduling tools that manage project appointments and crew dispatch
All service providers are contractually obligated to protect personal data and use it only for the purposes specified by Infinitum Concrete LLC.
28. Your Choices and Controls
You have several choices regarding your personal information:
- Opt out of marketing communications by clicking the unsubscribe link in any email
- Request correction of inaccurate personal data we hold about you
- Request deletion of your data, subject to legal retention requirements
- Limit the scope of data you provide through our contact forms
- Disable cookies through your browser settings
- Request information about how your data has been used and shared
29. Regulatory Oversight
Infinitum Concrete LLC cooperates with regulatory authorities regarding data protection matters. If you believe your privacy rights have been violated, you may file a complaint with the Federal Trade Commission, the Utah Attorney General Office, or the data protection authority in your jurisdiction.
30. Commitment to Privacy
Protecting your privacy is a core value of Infinitum Concrete LLC. We regularly review and update our practices to ensure compliance with evolving laws and industry standards. Our team is trained on data protection principles, and we designate responsibility for privacy compliance to senior management.
31. Additional State Disclosures
Residents of Nevada may opt out of the sale of their personal information by contacting us at service@infinitumconcrete.lat. Residents of Maine may request a list of third parties to whom we have disclosed their personal information by contacting us at the address listed in Section 14. We comply with all applicable state privacy laws and will update this policy as new requirements take effect.
32. Updates Notification
When we make material changes to this Privacy Policy, we will post the updated policy on our website with a revised effective date. For significant changes that affect how we use previously collected data, we will make reasonable efforts to notify you by email or through a prominent notice on our website before the changes take effect.
33. How to Reach Us
We welcome your feedback and questions about this Privacy Policy. If you need assistance with any aspect of data privacy or have concerns about how your information is handled, please do not hesitate to reach out. Our team is committed to resolving any privacy concerns promptly and transparently. We aim to respond to all privacy-related inquiries within 5 business days.
34. Definitions
For the purposes of this Privacy Policy, personal data refers to any information that identifies, relates to, describes, or can be associated with an individual. Processing means any operation performed on personal data, whether automated or not. Data controller refers to Infinitum Concrete LLC as the entity determining the purposes and means of processing.
Effective Date: July 1, 2026
Last Updated: July 4, 2026